Increasing Racism in BF1

Hello all, I am a long time BF1 player and during the game i witness so many racism typed by players on game chat. Most of these are generally towards my belief, culture and country. It isn't just a simple racism some people think they know things about my culture etc. and they spread so much hate depending on the false info they know on game chat. Some people type unbelievable words on chat and then laugh about it. I generally don't mess with those rude people because they keep typing forever which is pointless, but enough is enough. I took pictures of a racist player's words and i wanna show it to an official but i know i can't publish it here publicly? If you know where i can file a complaint other than reporting that player in game ( I did that) do tell me how. I wanna make sure he is banned or at least punished because BF1 community doesn't need bad people like him. I don't want anyone to go through racism which is why we should all report racists to make this game better. I wanted to post this here first because i didn't see any ticket system to submit my complaint on EA site so please if you know something inform me.

Regards,