Issue with Game License Not Detected in New EA App
I am encountering an issue with the new EA Desktop app, where the games I purchased previously through the Origin app do not have their licenses detected. Although the games show as purchased in my library, when attempting to launch any game, I receive the following error message:
“Game license is invalid.”
I have already tried several troubleshooting steps suggested by EA online support, such as launching the game in online mode and clearing the cache, but the problem persists. It seems that the issue is related to the game licenses not being detected in the new EA app, even though they were purchased through Origin. Together with the EA online help support agent, we attempted to find the license files with the .dlf extension, but no such files were found on my computer. From what I understand, this suggests that most likely, I will face this issue with all of my games previously purchased via Origin. I would greatly appreciate any assistance or further steps to resolve this issue.
Thank you in advance for your help.
