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Merzzy's avatar
Merzzy
13 years ago
Solved

Origin Account - Hacked - Password changed then email address changed.

Pretty much as the subject states. My origin account was 'hacked' I had a password change email, followed two days later by an email address change email on the 15th of November. I am now unable to...
battlefield 3
  • EA_Barry's avatar
    EA_Barry
    13 years ago

    If you believe your account has been compromised then please contact an EA Game Advisor immediately.

    Thanks,

    Barry.

Anonymous's avatar
Anonymous
13 years ago

I am in the same boat. Had an email saying my email address was changed and can no longer see my account at all. 

I went through a 30 minute online conversation just to be told to call the help number.

See http://pastebin.com/ns18QSCa for transcript

As this is a serious breach of security I am concerned that EA do not have a better system for this. I am not comfortable buying more products on origin if I can lose them all this easily.

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