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Anonymous's avatar
Anonymous
12 years ago

Origin Error Reporter does not work

I had a specific problem on origin and i wanted to write a report with "Origin Error Reporter" but every time i try to send it it say "Unable to submit your report" "Please check your Internet connection and try again". I do not know what the problem is since my internet connection is fine. I have also tried reinstalling origin, disabling firewall and antivirus, restarting my PC but nothing worked so I am hoping to get some help soon.

Also I live in Croatia and i would like to know if this might be one of the problems.

8 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago

    Could you please tell us what your exact error was and have you installed the latest Origin version from our website? You should make sure that you run the Origin.exe as administrator and that the .exe is added to the whitelist of your firewall as some firewalls block even while manually disabled.

     

    Cheers

    Basti

     

     

  • Anonymous's avatar
    Anonymous
    12 years ago

    I have installed the latest version of Origin and I have also whitelisted the exe. I have even tried to run it as administrator but the same thing happened. 

    "Unable to submit your report" "Please check your Internet connection and try again". My Internet connection is fine so i really dont know what the problem is. I have tried to send this error report a couple of months ago and it still does not work even today. I get the feeling that these problems keep happening to me because I am a Croatian or just because of my bad luck that never seems to end.

    Best regards

    xdecoy97

  • Anonymous's avatar
    Anonymous
    11 years ago

    I have the same problem and I am also from Croatia 🙂

    My firewall have an exception for Origin.exe and Origin error reporter.

    Origin app also in not working and I tried number of solutions. It says that online login is currently unavailable.

  • Anonymous's avatar
    Anonymous
    11 years ago

    So I`m guessing that there is no solution for us. Well that`s a bummer since I had a problem that I was hoping be able to report. 

    Thanks anyway for the help.

  • Anonymous's avatar
    Anonymous
    11 years ago

    I found out what was the problem. When I turned off Kaspersky internet security then I could login to Origin and also send error report. Try turning off your antivirus. Then if there's the problem try to rearrange it 😉

  • Anonymous's avatar
    Anonymous
    11 years ago

    I tried to turn of my antivirus but it still didnt work. I am using BitDefender as my antivirus. Could this be a part of the problem?

  • I am supposed to report error # 0742d83270004170 in regard to a problem with SIMS4 as follows: UNABLE TO START

    Cannot start because E+Required Game Data is missing or damaged. Please try Reinstalling the Game . (8562c58:29f00e76:00000000)

    I tried shutting off the computer & rebooting, I tried to just reinstall the game using disc one, I tried removing Origin and the SIMS4 game programs and reinstalling  both --- only to keep getting the same message (as above) over and over again.

    HELP!!!!!

  • Anonymous's avatar
    Anonymous
    11 years ago

    Hi I am having as much hassel also, I a not able to download Fifa15, for 34 pound or so, nor am I able to download sim city2000 for free, I tried do send in a complaint and I got exactly the same hassle, and I got a report about my computer, and it is brand new. hmmmmm.....


    @xdecoy97 wrote:

    I had a specific problem on origin and i wanted to write a report with "Origin Error Reporter" but every time i try to send it it say "Unable to submit your report" "Please check your Internet connection and try again". I do not know what the problem is since my internet connection is fine. I have also tried reinstalling origin, disabling firewall and antivirus, restarting my PC but nothing worked so I am hoping to get some help soon.

    Also I live in Croatia and i would like to know if this might be one of the problems.


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