Forum Discussion

DHIAUHDIO's avatar
DHIAUHDIO
Seasoned Novice
7 days ago
Solved

The game can't be opened.

What kind of problem is this? Has anyone encountered it,in the BF1 or BF5.This problem occurred when I played these two games today.

有没有人试过遇到这图片所述的问题

  • It's solved. Just replace the graphics card driver and it will be fine.

8 Replies

  • ExchangeUpdatesN's avatar
    ExchangeUpdatesN
    Seasoned Rookie
    3 days ago

    Hello, 

    According to https://bf1exchange.infy.uk and my own experience, scrape update has not been updated for months since 02.06.2025.

    To be honest, I am unhappy about it. I know it is required to be updated manually, but this is a bit unacceptable. 

    Please do not mark this as being solved until it is really solved.

    Henry 

  • DHIAUHDIO's avatar
    DHIAUHDIO
    Seasoned Novice
    6 days ago

    It's solved. Just replace the graphics card driver and it will be fine.I tried changing the network port, but I didn't have this problem.

  • DHIAUHDIO's avatar
    DHIAUHDIO
    Seasoned Novice
    6 days ago

    It's solved. Just replace the graphics card driver and it will be fine.

  • Chris_Hawkner's avatar
    Chris_Hawkner
    Seasoned Veteran
    6 days ago

    That would depend on the router you have like ElliotLH​ says. It usually has a dedicated section in the router's control panel so finding it shouldn't be too difficult. The best we can do here is just try to point you in the right direction.

  • ElliotLH's avatar
    ElliotLH
    Hero+
    6 days ago

    You'll need to refer to the manual for the one you have. I don't want to give direct advice about this in case something goes wrong. 

  • ElliotLH's avatar
    ElliotLH
    Hero+
    7 days ago

    It might be worth looking at port forwarding guides for your router to open up the port being indicated in the error message.

  • DHIAUHDIO's avatar
    DHIAUHDIO
    Seasoned Novice
    7 days ago

    The English meaning of this picture is:

    Communication error
    The application cannot connect to port 3216, which may prevent the game from starting. You can continue to use the limited features of this application or check out our help articles for troubleshooting tips.
    Error code :EC:10701

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