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Xan_man43's avatar
7 days ago
Solved

"Unable to connect to EA online/connection timed out" (HELP)

When I got Battlefield one I was excited to join my first match, but I was unable to play or even spectate the match. Every time I had the same error message of EA online failing to connect to the game. Please help!!! 

  • Hello Xan_man43​,

    The issue should be fixed after reinstalling your game, also check that you are online and that you are launching the game from inside of the EA app.

5 Replies

  • UPDATE: NORDVPN installed a lightweight firewall, blocking packets that caused issues with connecting to EA servers. If you ever had NORD installed, please double check that every application is uninstalled, as well as you don't have a firewall rule on your network adaptor!

    Be sure to follow these steps as they could likely show issues related to my specific fix, could be a second firewall or something similar!

    go to windows settings > network and internet > change adaptor options > right-click your current internet connection > properties > look for anything that states firewall, or nordvpn or other network security issue. 

    Post questionables here and maybe we can resolve it. (searching for NordVPN on "uninstall/update programs" you can also uninstall all the nordVPN segments i think, but i did it all at once so not sure.)

  • Having the same issue, I can connect online, but after 5-10 min i get disconnected from every server i join. No error code, just "Unable to Connect to EA"
    I have reinstalled the game, reinstalled EA, made firewall rules, made port forwarding rules, reinstalled anticheat, gave the game admin priv.
    Nothing I can do will fix the issue, and the game runs well 120+ fps, occasional ping drops but nothing over 100, typical but ok. Why the disconnection?

  • I had the same problem last week. for me, I had to open the EA app and there it said that I wasn't connected to my account. After reconecting back my account, I openned the game and then I could play online.

  • Hello Xan_man43​,

    The issue should be fixed after reinstalling your game, also check that you are online and that you are launching the game from inside of the EA app.

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