2 weeks of broken servers - is this "Player-First"?

It's absolutely insane.

2 weeks now, and EA/DICE still hasn't fixed the community servers! No real updates, no transparency, just automated replies and locked threads. What happened to EA's "Player-First"?

We paid for this game, and all we get is radio silence while BFV stays broken.

This isn't just lazy—it might actually violate EU consumer laws (Directive 2019/770). If EA can patch cosmetic glitches in hours but ignores game-breaking issues for weeks, then "Player-First" is a joke. 

We need a real answer, EA. Not another we're looking into it. Not another ignored thread.

Either commit to a timeline for fixing this, or admit you've abandoned BFV.