Ban issue
Has anyone's account been banned. Lift the ban through appeal.
Forum Discussion
I would recommend filling out the form in the link I shared earlier. That will go directly to the ToS team.
EA Help can initiate appeals on your behalf, but they do not handle bans directly.
I need to contact the game consultant again online to confirm. He can help me submit to the terms of service team.
I would recommend filling out the appeals webform in this article:
