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Dejavuxzx's avatar
Dejavuxzx
Seasoned Newcomer
4 months ago

BFV Account rollback

I have sought the help of two consultants, but they have not helped me solve the problem.My  rank levels had gone down from level120+ to 74,I also had all my class levels maxed,but their levels had gone down as well, I still have all the weapons and Vehicle that were locked by class levels as well as the progression made on each one. But the levels are all out of wack. I tried restarting the game, didn't change anything. This has caused my game progress to regress by several hundred hours, and I am very angry about it, so I urgently seek your help.These are the most recent screenshots I can findThis problem has been going on for almost a monthk and still hasn't been solved. I'm very disappointed about this and I won't have any illusions about you. The EA support team,over the course of this month, they kept teasing me and telling me they were investigating, but each time they received a machine like response: 'We have recorded your question and suggest you wait a little longer.'I really don't have the energy to open EA HELP and confront you every three days. If you had a sincere attitude towards solving problems, I wouldn't have been so angry. Do you know how long it has been? It's been a month! What is the biggest problem with my account that makes you so tricky?

1 Reply

  • Hi Dejavuxzx

    I'm very sorry but account problems are one of the things that we can't help with here. Nobody has access to game accounts to investigate and make and amendments. 

    Unfortunately, you will need to continue to speak with EA Help as only they are able to assist with an account issue like this. 

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