Career rank dropped, all specializations fail, rewards cannot load PC (Steam)

I'm experiencing what appears to be an account-wide progression issue in Battlefield V on PC (Steam).

The problems started a few days ago:

My career rank unexpectedly dropped from approximately 44 to 30 (now displaying 31). Previously unlocked items remain available.

I cannot purchase or activate any new specializations for weapons, tanks, or planes, despite having sufficient Company Coins and meeting the unlock requirements. Clicking the purchase button does nothing.

The "View Rewards" button produces the error: "SOMETHING WENT WRONG — Could not load rewards."

I completed a full multiplayer match, including 12 kills with the P-70 Night Fighter, but its progression was not included in the end-of-round summary.

Troubleshooting already completed:

Restarted the game and reconnected to EA services.

Cleared the EA app cache.

Completed a full multiplayer match and remained through the results screen.

Attempted specialization purchases in both Your Company and the in-match customization screen.

Confirmed the problem affects weapons and vehicles across the account.

I found historical reports of Battlefield V backend progression failures that EA resolved through server-side fixes.

Could you please investigate whether my account's progression, rewards, and specialization purchase services are correctly synchronized? I would also like to know whether my missing career rank and recent XP can be restored.

Thank yo.