diasbled account help
hello,
i bought a ps5 recently after not having used a console in several years and it wont let me play online, Ive reset the password but when I try to link my account to the psn its linked to an email address that shows its a disabled account. i have reached out to support but cant get ahold of anyone, I cant find a chat bot option and now i'm stuck with a new console and games i cant play. i just paid for a year of PSN so i dont want to have to make a new PSN account as it would be a waste of money and would mean having to re buy the games.
i think it may be linked to an old email from highschool back in the battlefield 4 days but i would have lost that email years ago. ive sent the emails, tried to find the chatbot but every link brings me to a 404 page. is there anything i can do??