Solved
I need help！
I logged into BF5 at an esports hotel, but after more than an hour, my account was banned and I couldn't contact customer service. I waited for them for several hours and didn't know how to solve the problem. I am a loyal fan of BF5 and have never used any cheats. Please help me, netizens. I hope EA can help me
Hi limerence040108,
If you've been banned, then you'll need to make an appeal with EA's Terms of Service team. The guide below should explain the process, and EA Help can also create an appeal on your behalf, although they will not be able to assist you directly, as only the ToS team can handle bans.
