Why does it say im a trial player

Hi there, @Hize_Rize57390.

Let's see if we can get this issue taken care of for you. What system are you trying to play Battlefield V on? Also, are you using the physical or digital version of the game? Thanks!

could you help me? I have it digitally through ea pass and it says im a trial player so if you could help me i would be very happy

Hi there, @Kryylo 

What system are you playing on?

Im playing on an xbox one

@Kryylo 

Thanks for getting back to me. If you still have Battlefield V installed, delete it and start the install again, but this time do it from www.xbox.com. Let me know if that helps or not.

Im game sharing with someone that has game pass ultimate and it says that i still need to buy it. Do i need to buy ea pass on top of already having it

@Kryylo 

I assume you're trying to get the game through EA Play since that comes with Xbox Gamepass. Unfortunately, since EA Play cannot be shared, Battlefield V is not able to shared as well.