Unable to load Dynasty for CFB25
Cannot load online dynasty. Says: ERROR "This file cannot be loaded. Please create a new file. You have been returned to the Main Menu"
Forum Discussion
@RealKingNico42 It didn’t work for me
ok, well i dont know what else to try. I need my dynasty back.
EA_IlliumCommunity Manager
Hi Everyone
Thanks for letting us know what you're running into with College Football 25.
Would it be possible to get a bit more information on this?
- EA ID (PSN ID/Gamertag):
- Which platform are you on?
- Are you getting an error message?
- Please share any steps you've tried so far to resolve the issue:
- If possible, share a Screenshot or Clip...
Cheers!
@EA_Illium This is happening to me as well, and many other players (as indicated via this reddit thread https://www.reddit.com/r/NCAAFBseries/comments/1eqgkbn/offline_dynasty_suddenly_cannot_be_loaded/). Very frustrating, as we've put in countless hours on dynasty mode. This has to be fixed -- otherwise, there's no point in playing the game. 50+ hours of progress can disappear anytime!
My issue is happening with my offline dynasty. I chatted with EA Support and they checked my account, game, etc, and saw no issues, so this seems to be a bug on the EA side, perhaps as a result of the latest patch.
EA ID: cbehzadi1
PSN ID: cbehzadi2
Platform: PS5 Offline Dynasty
Error Message: This file cannot be loaded. Please create a new file. You have been return to the main menu.
Steps Taken: I was playing my offline dynasty this morning. Switched to online dynasty afterward. Returned to play offline dynasty later in the day, file not recognized (as seen in screenshot). I've tried restarting PS5 3x, tried restarting the game 3x, turned WiFi off & on, tried various load screens. Nothing works. Screenshots attached.
Please fix this asap, thank you.
PSN: Pantherk16
platform : PS5
reboot, checked for updates, restart console
Error message picture attached along with file load screen
@EA_Illium any update here?
@EA_Illium Two weeks since users start reporting issues here. More and more cases being filed on reddit (https://www.reddit.com/r/NCAAFBseries/comments/1eqgkbn/offline_dynasty_suddenly_cannot_be_loaded/) and on this forum.
What is the ETA for resolution here? If no resolution, EA should provide money back to users affected. Why should users be punished for EA deleting files and delivering a faulty game, erasing hundreds of hours of gameplay progress. We are all incredibly demotivated to keep playing this game if file integrity can't be guaranteed. Why would I buy this game (or any other EA game) again?
