Missing Xavier Restrepo
I was playing when the program dropped and I did not get the free 86 that you can upgrade. I’m wanting to grind the games and upgrade him and need him on my account. Can any game dev help me please.
Forum Discussion
78 Replies
Still missing Xavier Restrepo.
XBOX Gamertag: jahforcestill missing my Restrepo card as well
Playstatiion
User name Poesila
I am missing my Xavier Restrepo player card and I have seven upgrade cards. Can you (ea) do something about it to put that card in my account.
Xbox and EA tag: DAFOUSHMAN01
@EA_Guy @EA_Illium @EA_Joz @EA_Bia @EA_Mat @EA_Mai @EA_Kat @EA_HLT @EA_Zoe @EA_Eve
It would be great is someone who is a moderator on this board could let EA DEVS know that not everyone has received their Xavier Restrepo card. I recently chatted with EA Help about my case I have open and this was the response:
"As I checked with my team got an update that the issue has been resolved and the affected player already received the makegoods. And this was resolved on 22nd October and if you haven't received the makegoods then that means you are not eligible for this. And unfortunately, from our end there is no option to add any pack."
It is clear that not everyone has received their card.
Any updates and help would be greatly appreciated.
Thank you!
Never received my Xavier Restrepo card 😔
If you have still not received the Xavier Restrepo card, EA support has advised that you need to open a ticket at EA Help. I spoke with a representative, Vipin, who was extremely helpful. Vipin said that EA does consider this issue resolved.
Vipin said that all users who have yet to receive the card will need to open a ticket at EA help and reference case number: 192728452This will let EA Devs know that the issue isn't resolved for everyone.
Thanks to everyone in this community who takes the time to report.
jahforce
- @noahormsby1 If you have still not received the Xavier Restrepo card, EA support has advised that you need to open a ticket at EA Help. I spoke with a representative, Vipin, who was extremely helpful. Vipin said that EA does consider this issue resolved.
Vipin said that all users who have yet to receive the card will need to open a ticket at EA help and reference case number: 192728452
This will let EA Devs know that the issue isn't resolved for everyone.
Thanks to everyone in this community who takes the time to report.
jahforce - @DAFOUSHMAN01 If you have still not received the Xavier Restrepo card, EA support has advised that you need to open a ticket at EA Help. I spoke with a representative, Vipin, who was extremely helpful. Vipin said that EA does consider this issue resolved.
Vipin said that all users who have yet to receive the card will need to open a ticket at EA help and reference case number: 192728452
This will let EA Devs know that the issue isn't resolved for everyone.
Thanks to everyone in this community who takes the time to report.
jahforce - @Jazzjackson05 If you have still not received the Xavier Restrepo card, EA support has advised that you need to open a ticket at EA Help. I spoke with a representative, Vipin, who was extremely helpful. Vipin said that EA does consider this issue resolved.
Vipin said that all users who have yet to receive the card will need to open a ticket at EA help and reference case number: 192728452
This will let EA Devs know that the issue isn't resolved for everyone.
Thanks to everyone in this community who takes the time to report.
jahforce
