Anytime I try to play an actual game, my PS5 start to give overheat warnings and then eventually shuts itself off.I can navigate menus and sim Dynasty mode with no issues, but once I go into a game this happens every time.This has never happened before, and I even made sure to clean it up real nice and still didn't fix the issue.Is anyone else having this problem? I am extremely frustrated that I spent $100 on a game that I can't fully play. This has to be an issue with the game and I am at a loss for what to do here.

Hey @shyguy-carl Thanks for reaching out to the community and letting us know what you're running into. First, I'd recommend checking the console for dust build-up and ensuring it's in an open area. If this continues can you confirm if your playing on the internal storage or an external SSD?

Same issue for me playing on Xbox Series X. Confirmed that I also cleaned out the console and fan from dust... it’s a fairly new Xbox anyway. The game crashes usually in the 4th quarter on both Dynasty and Road to Glory modes after the Series X gets too hot. Most crashes just cause the game to Quit and it goes back to the Xbox Home Screen. Although twice it shut the entire console down and it flashed a quick Green screen before it turned off

Same issue here. I get overheating warnings sometimes but in other instances it’s just caused my PS5 to shut off. I’m really considering trying to get a refund. I’ve never had this happen before and I’m concerned that it may damage my console and I’m not just letting $100 go on a game that can’t be played.

@EA_IlliumI have already checked the console for dust build up, even opened it up and cleaned off the fan/removed any dust.I am playing on a PS5 Digital Console, internal storage.Yesterday evening, I played a different game I own with no issues. I then went back to College Football 25 and I was able to play for approx. 3 hours with no issues because I was only simming a dynasty. If I try to actually play a game, it will cause the system to overheat. Seems to be an isolated issue to only when playing a game.

@Seve1718 Also having this issue with ps5 get weird bright green lights and giant white boxes popping up. PS5 overheats

College Football 25 Causing PS5 To Overheat

27 Replies

shyguy-carl
7 months ago
@EA_Illium shyguy-carl

Alright,

Checked all updates, everything was already up to date. I didn't have any issues with my connections either. All USB slots were cleared.

The issue of the PS5 getting too hot and shutting down still remains when trying to play a game.

I stopped trying to play and just continued to sim a dynasty which causes no issues, again its only when trying to actually play the game.
Paxmallot
New Scout
7 months ago
@shyguy-carl debating buying an entirely new ps5 but that seems a little extreme. Maybe our best option is to buy the actual disc if you have the option tomorrow, or download standard edition tomorrow. We need to get game codes sent to us
shyguy-carl
7 months ago
@Paxmallot Yes, that is pretty extreme as its clearly not a problem with your console, this is an issue with the game. If there was a problem with my console, then anything I try to play would cause this to happen but that's not the case here.

I have a digital console, so disc is not an option for me. Hopefully they have a patch here soon that helps these issues.
Paxmallot
New Scout
7 months ago
@shyguy-carl Played ea pga tour yesterday which is 2 to 3 times larger in terms of GB (27 for cfb vs around 63+ for PGA) and had no issue. It's crazy :/
saltytofulord
7 months ago
Same issue here. I get overheating warnings sometimes but in other instances it’s just caused my PS5 to shut off. I’m really considering trying to get a refund. I’ve never had this happen before and I’m concerned that it may damage my console and I’m not just letting $100 go on a game that can’t be played.
QuintonLough
7 months ago
Same here. Just bought my PS5 only a week ago (usually play PC) and I only bought it to play CFB 25 but I can't even play until halftime before the overheat notification pops up. It's happened three games in a row now before I just gave up trying to play.
Tcullen23
7 months ago
I am having the same issue. I can barely play the game 20-30 minutes before it needs me to shut down for heat. I just bought the PS5 digital today, no other games installed.
Tcullen23
7 months ago
Is there any word of a fix here? Not the usual turn it off an on, check for dust cut and paste stuff. Makes no sense why this one game causes a console to heat to this point.
EA_Illium
Community Manager
7 months ago
Hey Everyone,

Thanks for lettings us know what you're running into with College Football.

If you haven't so far let us know the following:

EA ID (PSN ID/Gamertag):

Which platform are you on?

Are you getting an error message?

Does this only happen in one game mode?

Please share any steps you've tried so far to resolve the issue:

If possible, share a Screenshot or Clip...

Cheers!
Paxmallot
New Scout
7 months ago
Ps5: Paxmallot
Reported it to ps5 on console 10+ times

Still having the overheat and crazy big white glowing squares graphics glitch after this morning’s patch

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College Football 25 Causing PS5 To Overheat

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