Dynasty and Road to gloy both freeze up as soon as it loads

As soon as you load into them it freezes up. I have done a console reset. I have uninstalled and installed the game multiple times. Have worked with Xbox tech support and followed their instructions ...

glen1121

Seasoned Newcomer

1 year ago

I have gone through this list you sent me and am still having the same issues

EA_Illium

EA Staff (Retired)

1 year ago

Hi @glen1121, Thanks for trying those steps, to confirm does the game completely freeze or do you get any error messages?

glen1121
Seasoned Newcomer
1 year ago
The game completely freezes and the only way to get out is to reboot the Xbox
- EA_Illium
  EA Staff (Retired)
  1 year ago
  Hi @glen1121, Do you have this installed on the consoles internal storage or an external drive?
  - guthrieBJ
    1 year ago
    My buddy is having the same issue. Never been able to do anything. He hasn’t downloaded on internal. Redownloaded game, switch NAT, and followed your full list