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BajaMcDiesel's avatar
BajaMcDiesel
Not applicable
1 year ago
Solved

falsely banned

I logged into College Football 25 today to discover my account had been banned? I made it yesterday? I didn't do anything to violate the terms of service or user agreement. under my ban history the reason for the ban is completely blank. Now my only recourse is an email? I can't live chat or call anyone for this mistake? I preordered the game for the purpose of playing early and now I have to wait potentially weeks for someone to email me back? How is this a good business practice? I have never, ever, and I mean EVER had a positive experience with Electronic Arts and it seems to continue.

7 Replies

  • TommyJon123's avatar
    TommyJon123
    Not applicable
    1 year ago

     @BajaMcDiesel Did you have any luck getting this resolved? I had the same thing happen for the same "violation" but the reason under the ban is blank. Also had only played 7 games online (4-3 record lol) and was playing a single player dynasty. Was banned 2 days after actually playing the game. Sent in an appeal which was denied in about 30 minutes and then sent in an additional appeal which has not gotten a response yet other than they are looking into it (which has been about 4 days.

    I just want to know if there is any hope for getting what I consider to be a false ban resolved 

  • BajaMcDiesel's avatar
    BajaMcDiesel
    Not applicable
    1 year ago

    Hey, yeah I got unbanned this morning actually. It took about 8 days for them to review it. But there is hope at the end of the tunnel! Good luck!

  • TommyJon123's avatar
    TommyJon123
    Not applicable
    1 year ago
    @BajaMcDiesel good to know there is some hope there. I am on day 7 and it still says the review is in progress so fingers crossed!
  • Neowens57's avatar
    Neowens57
    Not applicable
    1 year ago
    • Hello. I have the same issue. Do they unlock your ban ?

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