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f9627ea6e41c716's avatar
f9627ea6e41c716
1 year ago

Game freezes and panes to field during Dynasty

I am consistently having this issue where during Dynasty mode, I’ll be playing through the game and will do a “Jump ahead to next play” option and then when I’m ready to play, the game will glitch up...
trucker42450's avatar
trucker42450
1 year ago

My dynasty keeps freezing when I try to skip ahead. 

Gamer tag: TrekkieTrucker

PS5

No error message

I've only played Dynasty at this point

I have to turn the game off and restart it. 

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
1 year ago

Hey @trucker42450 

When you get a moment can we see if the following helps us with this?

  1. Make sure you have the latest software update.
  2. Troubleshoot your connection to EA games
  3. Unplug any devices attached to the USB slot.
  4. Perform a power cycle.
    • Touch the power button on the front of the console for at least seven seconds until the system beeps twice.
    • Turn it back on after one minute.
    • Launch your game.
  5. Restore the license for the game.
    • Go to Settings on your PlayStation.
    • Click Account Management then Restore Licenses.
  6. Enter Safe Mode and Rebuild your PS database

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