No Broadcast Audio

When I loaded up CFB25 early access Deluxe edition everything was fine, but when I play games in any mode there are no broadcasters commentating the game. Game audio settings are set to broadcast, but i hear everything except the commentators. 

Hey @GoldenTenders @WFRHS70 

Would it be possible to get more information on this?

• Platform (or client):
• EA ID (PSN ID/Gamertag):
• Are you getting an error message?
• Does this happen when loading into a specific mode or performing an action in a mode?
• Please share any steps you've tried to far to resolve the issue:
• If possible, share a Screenshot or Clip...

We can use this information, to help make the team aware of the issue and to further investigate. 

Cheers!

Product: EA SPORTS™ College Football 25
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your gamertag/PSN ID?
Date/time issue occurred 7/15/24
What type of issue do you have? Audio Problems
Which mode has this happened in? Dynasty and Play Now
Summarize your bug The commentators in every mode are completely silent, if I remove all data and files and redownload the game, I am still missing audio from the commentators.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Launch the game and try to play a game.
What happens when the bug occurs? There is zero audio from the commentators, yes I have verified that it is on broadcast.
What do you expect to see? What?...

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The bug is strictly with in game audio. I am completely missing every level of commentator audio for CF25.

I am in the same boat with the Deluxe version on Xbox Series X, I have tried completely wiping all history and data form the xbox and cloud, and redownloaded about 5 different ways and the issue is still persisting. Are you on Xbox or PSN?

• Platform: Playstation 5
• EA ID (PSN ID/Gamertag): PureAmazingness
• Are you getting an error message? No 
• Does this happen when loading into a specific mode or performing an action in a mode? It has happened in road to glory and play now. I'm getting all audio except commentary. I've looked in the settings and all audio volume is at 100%
• Please share any steps you've tried to far to resolve the issue: Tried reinstalling game. Unplugged the HDMI cable from my capture card and plugged it into a normal TV and then the commentary audio came back. I imagine that because I have to disable HDCP in order to get it to stream through my capture card onto my PC the commentary is considered copyrighted material so its being blocked out, which is weird because NHL24 has no problems with this.

Does your game have normal audio from your speakers? I am not recording or anything of that nature and still nothing.

Yea I'm getting all normal game audio. The only thing thats missing for me in broadcast commentary.

I have tried Ultimate team, Play now, and Dynasty and Commentator audio is missing seemingly cross the board for all game modes. Additionally, I dont know if the only audio on the menu is rolling drums, but that is all I get as well and seemingly no music on the menus.

Product: EA SPORTS™ College Football 25
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your gamertag/PSN ID? THTGUY1993
Date/time issue occurred 17 July
What type of issue do you have? No sound for broadcast team
Which mode has this happened in? Dynasty
Summarize your bug No game has any broadcast sound. 
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play a dynasty game?
What happens when the bug occurs? Only crowd, and on field noise... no broadcast sound even in huge games... all settings are correct and have uninstalled and reinstalled twice.
What do you expect to see? Nothing.... I just want to hear the broadcast teams