Community ManagerHi Everyone,
Would it be possible to get more information on this?
Cheers!
Falconuk1986
ps5
been happening since Friday
I only can play offline
Did your issue ever get fixed?
Which platform are you on? Xbox
Are you getting an error message? “Our servers cannot process your request at this time. Please try again later. We apologize for any inconvenience. You have been returned to the main menu.”
Does this only happen in one game mode? No, unable to play head to head as well as Online Dynasty.
Please share any steps you've tried so far to resolve the issue: Attempted to go to dynasty>continue, receiving the error message “Our servers cannot process your request at this time. Please try again later. We apologize for any inconvenience. You have been returned to the main menu.” Same error when trying to use the load dynasty button> select dynasty. I'm also getting this error message whenever I try to create a new online dynasty. There might be a correlation when choosing Active Roster instead of default. If I choose active roster option on a new dynasty it will load about 75% of the loading roaster bar before it gives the “Our servers cannot process your request at this time. Please try again later. We apologize for any inconvenience. You have been returned to the main menu." It doesn't do this on default option. I've restarted the game 10+ times, restarted my xbox 10+ times, checked my internet connection with upload/download speeds in the 945 download 955 upload with no packet loss as I'm running off of an Ethernet connection. Version 1.0.0.9
If possible, share a Screenshot or Clip... Screen shot attached.
Gamertage: Gobigorange89
Same issue here, it was working this morning, but not since I've been home 5pm EST.
I’m getting the same error in my TB Dynasty when I try to play a game, it will load the dynasty but will not let me play the game.
Gamertag: SSBFACE
Platform: Xbox Series S
Error Message?: Yes!!
One game mode?: Multiple Ultimate Teams as well as Dynasty
Steps i’ve tried: I have tried restarting my router, restarting my console, deleting and redownloading the game, even trying my console on a different tv closer to the router and nothing has worked
EA account: TheMattRandolph2
Platform: PS5
Are you getting an error message?: I receive an error code every time I try to practice or play in my online dynasty league. I also lost some of my commits who have completely disappeared from the entire game since this season started.
Does it only happen in one game mode? Yes. So far it only happens to my team in the online dynasty.
I’ve tried resting my PlayStation. Rebuilding the database. Deleting and reinstalling the game, resetting my MAC and internet connection, and Rearranging my roster. Nothing has worked. This issue is holding up our online dynasty and it would be great if someone from the EA team could help resolve the issue ASAP
Just being honest, there is no fixing it, only way is EA fixes it, they've had mine documented since July and still nothing
Same here fam.. The game always seems to kick me at the ready stage period I set my Playbook set my uniform click ready and when the paper starts to ball up it un balls and sends me back to the ready screen for just a few seconds and then it boots me back to the Moon screen with the error message. I recruited a five-star defensive end last season and red shirt at him and this season he was supposed to start for me but he's nowhere on my roster
