Forum Discussion

EA Staff (Retired)

Re: Gameplay freezing college football 25

Thanks for the additional information, when you have a moment can you confirm if you've tried the following steps?

Make sure you have the latest software update.
Perform a power cycle.
Quit the game and other running apps from Quick Resume (For Series X|S consoles)
Unplug any devices attached to the USB slot.
Reinstall the game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.
Troubleshoot your connection to EA games

nickbeam07
Not applicable
1 year ago
This is worse, I can't even get passed the second quarter in dynasty mode, this game is worthless. Hope the 26 version is better. I want my money back, this game is almost 3 months old and still the same issue, terrible. I've tried every step, I WANT MY MONEY BACK!!!!!!! That's a lot of money to spend to sit dormant because the gameplay crashes. It crashed 9 times just tonight. Very disappointed and dissatisfied customer.