Forum Discussion
Same thing is happening to me. I’m also on PS5 and after creating and submitting 4 teams I haven’t been able to find them in the download center when I search my user name. I was able to find one by searching the school name which is frustrating because I can see my user name plain as day sitting right there…
- EA_Illium7 months agoCommunity Manager
Hey Everyone,
Thanks for contacting the community and letting us know what you are running into.
First, to confirm, check out the following video on how to use team builder.
If you cannot see your created team, let us know the following!
- EA ID (PSN ID/Gamertag):
- Which platform are you on?
- Are you getting an error message?
- Does this only happen in one game mode?
- Please share any steps you've tried so far to resolve the issue:
- If possible, share a Screenshot or Clip...
Cheers!
- 7 months ago
Y'all are ridiculous!!! This explained NOTHING!!! We're having issues DOWNLOADING not CREATING. Every time I hit the download button it does nothing. I want my money back. Y'all had THREE years to get this right but it's clear y'all do NOT care about the customer. You may have paid others to give great reviews but it's HORRIBLE!!!
- 7 months ago@judah_made I wish we could do a class action lawsuit cause I wasted $75. I bought a whole playstation for this. I'll return the system within my 30 days but EA still would have my money, which I don't like. Stuff is STILL not downloading/working properly.
I've always accused them of caring only about sales and not offering ANY support after they have the money and it's still the same. First EA game I've bought in years and I'll never buy another.
- 7 months ago
I’m having issues finding my team in the download center. I think we all have created a team in the team builder but we cannot find our teams in the download center when you search for it! How can I fix this issue is all
im asking
- 7 months ago
I cannot find the team my friend created for us.
- Team name: Minnesota Moose we can find it on the online portal by searching moose but gamertag doesn't work
- EA ID (PSN ID/Gamertag): Millerlite1400
- Which platform are you on?: ps5
- Are you getting an error message?: no just can't find it
- Does this only happen in one game mode?: can't find it in the download center
- Please share any steps you've tried so far to resolve the issue: we have signed out of teambuilder and signed back in. we have also restarted the system an the app several times.
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