Forum Discussion

1 year ago

Unable to play H2H, shows controller on opponents side

I simply cannot play head to head user games. When we load into a game it shows my controller on the opponents side of the screen. When I ready up it does nothing. I can’t select my uniform or anythi...

EA_Illium

EA Staff (Retired)

1 year ago

Hi @PigMissile25

Would it be possible to get more information on this?

EA ID (PSN ID/Gamertag):
Which platform are you on?
Are you getting an error message?
Does this only happen in one game mode?
Please share any steps you've tried so far to resolve the issue:
If possible, share a Screenshot or Clip...

Cheers!

PigMissile25

1 year ago

Do you happen to have any info on this fix? Thank you.

EA_Illium
EA Staff (Retired)
1 year ago
Hey @PigMissile25

If possible could we get a screenshot or clip (YT link works as well) of when this happens and we can pass it on to the team?

Also, if you haven't already give the following a try:

Make sure you have the latest software update.

Perform a power cycle.

Quit the game and other running apps from Quick Resume (For Series X|S consoles)

Unplug any devices attached to the USB slot.

Reinstall the game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.

Troubleshoot your connection to EA games

Thanks!
- Jcos1234
  1 year ago
  Please see video I attached