Forum Discussion
12 months ago
Do you happen to have any info on this fix? Thank you.
EA_Illium
EA Staff (Retired)
12 months agoHey @PigMissile25
If possible could we get a screenshot or clip (YT link works as well) of when this happens and we can pass it on to the team?
Also, if you haven't already give the following a try:
- Make sure you have the latest software update.
- Perform a power cycle.
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Unplug any devices attached to the USB slot.
- Reinstall the game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.
- Troubleshoot your connection to EA games
Thanks!
- 12 months ago
Please see video I attached
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