Why are my packs glitched in ncaa 25

EA_Illium
Community Manager
6 months ago
Hi Everyone,

If you are still getting the error "Our servers cannot process your request" when trying to purchase a pack, let us know the following...

EA ID (PSN ID/Gamertag):

Which platform are you on?

Which pack are you trying to purchase?

Please share any steps you've tried so far to resolve the issue:

If possible, share a Screenshot or Clip...

Cheers!
- anythingoges
  6 months ago
  Of note, I also don’t receive battle score when winning solo battles
  GT: rays
  platform: Xbox series x
  Issue: trying to open pack
  
  I’ve tried to hard reset, re install the game. Delete user profile and reset. Nothing works.
- GrantAlexander1
  6 months ago
  Adding mine
  PSN: GrantAlexander16
  Conference Stories 80+ OVR Player - I won this pack and I cannot open it.
  Restarted game, internet, and tried changing lineup.
  Screenshots below
  - camkennedy1
    6 months ago
    I am having the same issue with the same pack
    i am on PS5
    PSN: cameron045
    i have also restarted made a new line up and still nothing is working
- zcgoss
  6 months ago
  This is also happening to me. Message says: "Ours servers cannot process your request at this time. Please try again later" when I try to open the Conference Stories 80+ OVR player pack I earned through the Conference Stories challenges.
  PSN: ZachsEleven
  PS5
  Conference Stories 80+ OVR player pack
  Tried generating a new lineup, restarted the game, restarting my PS5, etc.
  Thank you!
  - hulbdogg
    6 months ago
    Same issue, SOTW conference story 80+ pack...when I try to open it it'll just kick me back out to the main menu.
    Servers cannot process at this time. I've gotten another pack since then that was an ICYMI pack and that opened and worked fine.