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ReginaldXL's avatar
ReginaldXL
New Rookie
2 months ago

Wrong Pre-Order Code from Walmart

I got the code before the game came out and it was an Xbox code from Walmart and my pre-order is for PS5. Been trying to have them fix this but they are now saying that EA has to fix this. I'm callin...
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ReginaldXL's avatar
ReginaldXL
New Rookie
2 months ago

This is NOT resolved as Walmart told us to reach out to EA and you are saying that there is nothing that you can do?

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 months ago

I'm sorry to say, we're not able to get a code to you. It is the retailer's responsibility to make sure you get the right code.

  • ReginaldXL's avatar
    ReginaldXL
    New Rookie
    2 months ago

    Then you might need to let them know that as I called them three times and they said to contact EA about this which I am doing.

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