CFB26 / EA Games Crashing

I've had the same issue with CFB25 and now CFB26. It's absolutely ridiculous. I've never had so many issues with one game. Still hoping for the long shot that EA listens. EA_Kent stopped responding on the previous game as well

Mines been crashing giving the connection failed error for the last month and if I try to reach out to EA they just say “oh try the troubleshooting tips” and when they don’t work they either just stop responding or say “we’ll have someone reach out” it’s been a month and still nothing. What kind of company makes this much money on the same game each year and still can figure it the **bleep** out or pay a decent customer service team?

I wonder if it's the EA online overlap in these games that's causing the issue. Doesn't matter because EA won't fix it. I was denied a refund by Microsoft. Will not buy another EA product until this is addressed. Please nobody waste anymore money on it until they fix it. To fix it they have to first ACKNOWLEDGE IT.

This is still happening to my game as well. I cannot believe that there have been no updates STILL. This has been the issue for me for months. How dare you, EA.

Yeah I had an Xbox and everything was fine until I bought CFB 26. Installed it and tried to to play and the whole Xbox would turn off and no other games were effected. It happened a few times ont BF6 beta which I know is EA. It also happened once on Assassin's Creed Mirage. Took it to a repair shop and they had the issue replicate on a game they had and did a cleaning and redid thermal paste and they could not replicate the issue.

After getting it home I tried to play and again it happened so I took it back and theyt redid the thermal paste this time with a more advanced kind. They ran it for hours and no issues so I go to pick it up and happen to bring CFB 26 with me and boom xbox shuts off. Happened a few times at the shop so decided to just wait to play CFB 26. Get home and try to play BF6 beta and it shuts off the console again. I call the shop and we talk for a bit and i basically just ended up buying a new Xbox and dumping the old one possibly thinking it was my xbox.

Fast forward to today I have CFB installed but am kinda hesitant/scared to play it because I don't wanna go through that whole thing again especially reading it is still happening to people. Maybe it is just EA games but if that is the case then why did CFB 25 work just fine and all other EA games in the past?

Really wanna play CFB 26 but kinda wondering if I should just trade it in and get what I can for it because after having spent aprox $600 on a new console and it juts off again potentially damaging it is kinda crazy.

It’s 100% ridiculous. I can’t even request a refund because silly me waited thinking they would fix the issue. SMH 

My friend had a similar issue and had to buy a new console, he was able to play EA games but was not able to play any of them online, he tried multiple location and just could not finish an online game.

Well after paying a repair shop $150 to do this final attempt fix, I fired up the game made it to the 4th quarter and it shut down my Xbox. 

EA_Kent​ and the other EA folks, I would just like to say thanks for absolutely nothing.  I've attempted every possible fix on my end, my Xbox is fine.  I have now spent roughly $300 on this game between purchase and trying to get it to work.  I've waited patiently for you to address the issue or even acknowledge it.  You can all rot, thanks for stealing my money.  

Been buying and playing EA Games since the very first Madden.  I'm done, you will never see another dime from me. 

Mine crashed the system off today during a game while it was paused in the 3rd quarter. Great job EA!

Constantly releasing new updates without a fix for thousands affected that can’t even finish a game without their Xbox system shutting down is crazy. I was so excited for this game and it turned out to be dog **bleep**.