How do I solve issue, I wanna play online but account credentials saying expired

That's odd PapiChulo6ix9ine​, I don't see any cases have been created from this account.

Can you try the specific steps above again, just to make sure a case was created with those exact topics? When you create the case, it should give you a case number. Can you let me know that number when it's created?

If it's not letting you create a case, try using an incognito mode window. It will prompt you to sign in, but just choose the Continue without logging in option and see if that changes things.