Here is the response email.
Hello,
Thanks for contacting us about your account action.
We got your note and did a full investigation of your account. After reviewing your case, we determined that we took the correct action in accordance with EA policies and procedures.
What this means
We have confirmed that your account was involved in Coin Distribution on EA Sports College Football. Coin Distribution is against our rules. Because of this, we will not be removing the actions taken on your EA Sports College Football account.
You break the rules if you:
• engage in Coin distribution
• buy Coins
• sell Coins
• use auto-buyers or other unofficial clients
• farm Coins
• make false claims
• use someone else’s account
• use multiple accounts to boost your performance in-game
• use bots in or abuse the Auction House
• cheat in-game
• promote, encourage, or take part in any prohibited activity described in section 6 of our User Agreement.
Please don’t reply to this email, as we don’t monitor this inbox. If you need more help, visit our website:
https://help.ea.com/help-home/
Think your account was locked, banned, or suspended by mistake? Follow these steps to get information on your account ban:
https://help.ea.com/help/account/information-about-locked-or-banned-or-suspended-accounts/
Thank you,
EA Terms of Service
EA define Abuse the Auction House??
Ea sets the parameters that a card can be auctioned at. Hmm if I sell to low. I'm in violation. Although if I sell to high I'm still in violation.
Is the auction house a free market?
If I were to start a content streaming channel for CFB26.
Can I promote free wins?
Can I promote coin distribution sites?
Can I promote glitches in your game?
Can I log into my customers account and win some gauntlets? im mean they are just struggling with the game a little.
Sorry I have so many questions. I'm just making sure if you let me play next year 💯 I dont break any rules.
Can these questions be answered??
I got the same cookie cutter copy and pasted response. I do not believe anyone actually reviews the case. Maybe they simply copy and paste the message confirming our ban, but there's zero chance anyone actually pulls logs and finds coin distribution. Not being able to talk to someone is insane. These are paid for features we're talking about. I get 10% off packs for being an EA play subscriber. It's also a feature I paid for as part of buying the game. Totally ludicrous. They must have so many bot bans that they don't even do their job and investigate. I've got a 2nd case opened since the first was declined, but this is totally unbelievable...
I got denied with the same message from a bot and know that no real person actually reviewed it. GG’s boys this game is a joke and so is the service, waited 10 days for a response. Going to delete wish you all the best
