Forum Discussion
Joke of a response. They didn't complete "Two full investigations" Coin distribution would require dumping coins. I was Sitting on 2 mil coins and never having huge fluctuations.
Provide the information used to determine this. Show the transaction logs. That's what I ask! The procedures are a joke and all you did was look that I opened two tickets. Magically they did a second review so quick. Like it's upsetting cause I wish I had actually had a banable offense. Looks like it's permanent now and that's lame. Hope someone else has better luck.
Hello,
We have received your most recent correspondence expressing concerns about the action that was taken on your account.
After thoroughly investigating your account and concern, we again found that we actioned your account correctly after it was found to have violated our User Agreement. We will also be unable to provide any details regarding our internal procedures.
Due to this violation, we will not remove the sanction that was applied to your account.
You can review the full User Agreement at http://tos.ea.com/legalapp/WEBTERMS/US/en/PC/
After completing two full investigations into your complaint, we consider this matter closed.
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