Forum Discussion

plp304's avatar
plp304
New Novice
2 months ago

Desync Issues

I have been disconnected through Desync approximately 10 times now most notably in the national championship on ultimate team squads and my partner won, and also on the newest squads gauntlet. I’m very aggravated that I get removed from games that my squad goes on to win and I don’t receive any rewards because I’m being desynced, and it is counting as loses. Something needs to be made right with these issues. I’m tired of being removed and not receiving my rightful rewards. There are plenty of games to play to have fun on, but you can’t have fun on a game that has this many bugs and issues. I have been a consumer of EA content for as long as I can remember and I will continue to be if this is made right. I’m sick of it and I want my rightful rewards credited to my account!

8 Replies

  • Ithyjunky's avatar
    Ithyjunky
    Rising Traveler
    2 months ago

    Sorry budEA_Kent​ does not acknowledge issues that negatively impact the player base. They are strictly focused on fixing any glitch that benefits the player base immediately and let any negative issues sit in their games for years on end. I’m convinced it’s to get people aggravated enough to spend money in-game on cards 

  • It’s anything for that extra buck I guess, this game has to be the worst sim football game ever made. It’s nothing but tik tok plays and micro-transactions. I’m just done with it to be honest. Horrible product and service.

  • I have had multiple games where I am going to win and instead of the other player quitting or finishing the game they somehow always find a way to make the game desync and make it not work

    Its getting to a point where it’s pointless to play the game if any of the games I play doesn’t count this is horrible

  • Ithyjunky's avatar
    Ithyjunky
    Rising Traveler
    2 months ago

    Good luck. The moderators & EA sports don’t care about giving the player an enjoyable experience. Desyncs run rampant. I can’t even play a squads game without 1 of us getting desynced. Radio silence from EA & the moderators. Happens almost every playoff run for any of the 3 of us in the squad. I think it’s time we request our credit card companies to refund this transaction since the game is unplayable and they clearly advertise a game that allows you to play on a squad with your friends 

  • Ithyjunky's avatar
    Ithyjunky
    Rising Traveler
    26 days ago

    Radio silence, as usual. No fix. HelloEA_Kent​EA_Mako​ multiple months of not being able to play squads. More and more missed out rewards. At least get the devs to take out “a desync has occurred. Stats and result of this game will not be recorded” and replace it with “EA hates their player base. You will receive the loss even if you were up multiple touchdowns in the playoffs. Now go spend real money in the market place because we are not in the business of giving out rewards for online wins”. That would be more accurate. Thanks. 

  • Ithyjunky's avatar
    Ithyjunky
    Rising Traveler
    26 days ago

    Radio silence, as usual. No fix. HelloEA_Kent​EA_Mako​multiple months of not being able to play squads. More and more missed out rewards. At least get the devs to take out “a desync has occurred. Stats and result of this game will not be recorded” and replace it with “EA hates their player base. You will receive the loss even if you were up multiple touchdowns in the playoffs. Now go spend real money in the market place because we are not in the business of giving out rewards for online wins”. That would be more accurate. Thanks. 

  • jtharris74's avatar
    jtharris74
    Seasoned Vanguard
    26 days ago

    I would try and run just one device to whatever internet source your connected.  Make sure no other devices are connected to the internet source including your smart tv.