EA_Barry It has now been over 8 weeks and still no resolution. Also, you can add the new MIRAGE event that came out today 5/12/26 to the list of not tracking. The MIRAGE event has 6 different events. This is just another list of rewards (cards, coins, etc) I will not be able to earn. This has become laughable. I work in product development and if this was how I handled my product, a few things - we wouldn't have any customers and I probably wouldn't have a job.
I firmly believe now there will be no resolution to this issue, so I ask once again, please help direct me to where I can begin an official request for a refund of this product. I think this is a fair request and justified. You can send a DM if you can't publish that information here.
Thank you again for your communication. I will show how I feel to EA with my wallet or lack thereof and I encourage anyone else who has not been able to earn these rewards for 2 months or more, to please do the same.
I am having the same issue with all the draft, What if and now Mirage events not tracking wins within the event and now also the field pass objectives are not tracking for me with the new Mirage drop. We spend money on this game and cannot even get the rewards for playing it.
