Forum Discussion

mashlo1's avatar
mashlo1
Rising Traveler
1 month ago

Objectives missing from April Field Pass

I purchased the ranked field pass for April, but there are no xp objectives showing or tracking. Can someone please review.

Xbox and gamertag is MashLo

[CM - updated thread title for clarity and visibility]

9 Replies

  • mashlo1's avatar
    mashlo1
    Rising Traveler
    1 month ago

    I purchased the ranked field pass for April, but there are no xp objectives showing or tracking. Can someone please review.

    Xbox and gamertag is MashLo

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hi mashlo1​

    Thanks for reaching out about the missing objectives in the April Field Pass. 

    I wanted to let you know that we are currently looking into this. As soon as we've got any news, I'll follow up here and let you know. 

    We appreciate you bearing with us while we're investigating. 

  • Camy76's avatar
    Camy76
    Seasoned Newcomer
    1 month ago

    I purchased the pass as well, and do not see any objectives to progress the pass. 

  • mashlo1's avatar
    mashlo1
    Rising Traveler
    14 days ago

    The ranked field pass only had two weeks of objectives and I paid additional for the premium pass. It’s not fair that we can’t complete that field pass by end of April. There needs to be compensation for this issue to the people who purchased it.

  • Spielman54's avatar
    Spielman54
    New Rookie
    14 days ago

    We're friends on this game and I saw you been crushing Ranked...good work.  I only got upto Gold III I hope to do better in May.  I bought this too.  I would hope if there is a May Field pass and we buy it we should be credited for both since they screwed the April field pass up.

  • mashlo1's avatar
    mashlo1
    Rising Traveler
    1 day ago

    EA_Kent​ this event has now ended without a resolution. I believe it’s only fair that we are gifted the week of rewards from the April Ranked field pass. I completed each week that was made available.

  • mashlo1's avatar
    mashlo1
    Rising Traveler
    9 hours ago

    Hey! EA if you are not got to provide a resolution. I will begin disputing my charges through my CC company. I’m just frustrated with nothing being done and empty answers. Thank you for responding EA_Kent​ .