Hi there. An advisor should be able to give you the current status of your appeal. Please open a case by using the 'Contact us' button at the bottom of this page. Don't submit another appeal though. That will not let you chat with an advisor. Thanks!
EA_Aljo my original appeal already showed “overturn” yet I’m still banned. Also received an email stating my access had been restored. There’s just been a severe lack of communication from EA about the whole situation and it’s quite unprofessional.