Hello, we're looking into reports of players experiencing a Game Stuttering Issue. If you have experienced this please reply below with the following information: DXDiags (if available) CPU GPU Ram Resolution you are playing at Screen mode you are playing at Windowed, Full Screen Exclusive, Borderless Windowed (or a combination) What kind of Harddrive do you have the game installed on (HD, SSD) When did the issue occur i.e. during MP, during campaign (specifics appreciated) In the meantime, if you are encountering this stuttering issue, we have the following suggestions based on the information we’ve gathered so far: If you have an SSD drive, we recommend installing the game to that drive Try changing the resolution to a lower one, then back to the original resolution Before playing, close all web browsers and other applications which could use Video RAM or actively ping the hard drive While certainly annoying, consider starting a mission and then reloading it after a few seconds to allow the textures to cache first

AMD Ryzen 3 1300X Quad-CoreAMD Radeon RX 5700xt16gb ram1920x1080 primary, however it happens at all resolutionsFull screen, however it happens in all optionsCurrently installed on an HDDOccurs in skirmish and campaign mode on Red Alert. Have not tried on the other version yetExample: Red Alert Campaign, MIssion 1. Even in the first couple seconds, its already stuttering and all over the place. The moment something blows up, it just gets even worse

AMD Ryzen 1700 @ 3.9Nvidia GTX1060 6 GB (OC)16 GB DDR4-3000 Dual-Channel @ CAS 16 (G.Skill Trident Z RGB - F4-3000C16D-16GTZR)Resolution: 1080pFull Screen ExclusiveHDD: Toshiba HDWD120, 7200 RPM, 2 TB (Tested the game with hard drive compression on and off. On was worse, but off is also bad most of the time.) When did the issue occur i.e. during MP, during campaign (specifics appreciated) This happens mostly if you load a savegame and there happens some stuff.But loading a fresh mission is also often laggy. Sometimes it does not occur, which is not related to a cold restart of the game, mission or pc for me.The multiplayer was problematic all the time, but compression was on while testing this. Often the singleplayer is also laggy midgame, which might be related to texture loading, as it often is related with building stuff the first time.EDIT: It also happens, when you lift the shadow of war and new building types are discovered.You should consider pre-loading of textures (maybe while still in main menu) or lazy loading with the classic textures as fallback (which would make a really awesome effect 🙌 )

@Floboslocos Yes, I noticed this phenomenon as well too. Launch day was fine, but since then I've had nothing but lag and stuttering while playing on both of my PCs.

@Aeternus_EA Hello any fix for this? it's almost more than a year since we are still having the same issues ☹️ we love this game it made my childhood so i am very frustrated not to play this properly

CPU: Intel i7-7700HQGPU: nVidia GeForce 1050 TiRAM: 32GB DDR4Resolution: 1920x1080HDD: 480GB SSDIssue occured when playing skirmish against 1 CPU opponent. Issue made game un-playable, also received message "cannot save game using custom map".

Info Request - Game Stuttering | EA Forums

54 Replies

MacNews_ca
6 years ago
CPU: Intel i7-7700HQ
GPU: nVidia GeForce 1050 Ti
RAM: 32GB DDR4
Resolution: 1920x1080
HDD: 480GB SSD
Issue occured when playing skirmish against 1 CPU opponent. Issue made game un-playable, also received message "cannot save game using custom map".
B1n4ryk1lla
6 years ago
Treadripper 2950x
Radeon vii x2
128gb 3200mhz
1080 144hz HDR 12bit
Full screen (it will not allow me to go borderless i tick save go back and its not changed)
4x NVME 2x SSD 2x Hybrid Game install is on a 1tb NVME
Campaign and online
CronoM50x
6 years ago
i7 4770
GeForce RTX 2060
16GB RAM
1920x1080
Exclusive Full Screen
Installed on HD
Stuttering occurs in RA2 first mission and skirmish mode. Heavy stuttering during explosions. Small amounts of stuttering when just scrolling the camera.
DxDiag.txt99 KB
Blue_Thru
6 years ago
AMD Ryzen 5 2500U
Radeon RX Vega 8
8gb Ram 2400mhz
1920 x 1080
Doesn't seem to make a difference whether full screen or borderless and sometimes it doesn't even change
SSD
Single player and skirmish
Maybe my laptop isn't powerful enough but I have read reports of people running on older integrated gfx machines and they say it works fine.
Galahun
6 years ago
DXDiags attached
CPU: i5 7500
GPU: GTX 1060 6gb
RAM: 16gb 2400mhz
Resolution: 1920X1080
Screen mode: Tried different modes, all exhibit the same problem.
HDD: Toshiba HDWD130
Windows 10 Os is on an SSD 970 EVO nvme drive
When occurs: Soviet First instantly stutter, when the barrels explode or when i try to pan the camera. Even on legacy settings do this to me. Command & Conquer runs smoothly no sign of stutter so far. For me only on red alert has the issue.
After I installed the game on to an SSD 750 EVO the stuttering is gone.
DxDiag.txt92 KB
SajberCub
6 years ago
(Dxdiag attached)
intel core i5-3570K CPU @ 3.40ghz
16gb ram
NVIDIA GeForce GTX 1070
win 10
playing at
1920x1080
Borderless Windowed
v-sync on
installed on HDD (not ssd)
Playing Red Alert
Get stuttering almost directly at mission start. (playing on Allied campaign) Which mission doesn't matter. My steam fps overlay counter see a significant drop in fps.
It only gets worse as I play. One thing that I noticed is that constructing the Radar Dome makes the fps drop A LOT!
BUT if play on classic mode (no hd textures) the problem goes away directly! I see a small drop in fps when construction the Radar Dome, but it is still very playable. HD mode is not playable.
Other notes:
* playing with v-sync off, the text at the winning screen look a bit strange
* Changing options in the options menu is buggy, It doesn't save my options, so I have to go in and out of the options menu and redo the change. Sometimes multiple times.
DxDiag.txt108 KB
kaydaveconrad
6 years ago
dxdiag.txt attached
desktop pc
Ryzen 5 2400g, vega 11 graphics
32GB RAM
SSD
win10

I experienced consistent stutterring at about 5 second intyervals throughout the game from cinematics, menus and main game on HD and sub HD resolutions (on 1080p monitor) and visual setting combinations, both C&C and RA. Updated graphic drivers and restarted the system - don't know if this helped but the stuttering was completely gone for a while. Next day it was stuttering again, only slightly lesser - it was noticeable but the game was playable this time.
despite that it's still an Incredible remaster, hope you'll be able to resolve this issue, good luck!

DxDiag.txt81 KB
XHawk93X
6 years ago
-AMD Ryzen 5 2500U
-AMD RAdeon Vega 8 Graphics
-8 GB RAM
-1920x1080
-Full Screen Exclusive
-SSD
-Stutter during campaign of both faction on both games (C&C and Red Alert)
The_DONYX
6 years ago
CPU: i7 - 9700K
GPU: RTX 2070
RAM: 16GB
Resolution: 2560 x 1440
Screen: Full Screen
Harddrive: HDD
Singleplayer and Skirmish
Davianthepengui
6 years ago
CPU: Intel i7-8700K 3.70Ghz
GPU: Geforce GTX 1070M, graphic driver is up to date.
RAM: 16 gig
Resolution: 2560 x 1440
Windows 10 Home edition 64Bit with latest patch applied.
Playing at Full Screen, Game is installed in secondary HD with 1 Terabytes storage capacity.
Problem: Stuttering and lag while in game and menu (including Jukeboxes). In singleplayer campaign and skirmish.
DxDiag.txt94 KB