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M00NRaven's avatar
M00NRaven
New Novice
7 years ago

Unresponsive ui after information screen is stuck

Product: Command & Conquer: Rivals
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Oneplus 6
OS Version Android pie
What is your Player ID?
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug In the match I played, I couldn't select anything after building the harvester. Clicking the information screen did nothing and I couldn't build anything.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Europe
Country

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In the match I played, I couldn't select anything after building the harvester. Clicking the information screen did nothing and I couldn't build anything. 

7 Replies

  • M00NRaven's avatar
    M00NRaven
    New Novice
    7 years ago
    Hello,

    The game did not crash, my harvester was destroyed by the enemy and I was able to rebuild that. The match finished with a defeat screen.
  • EA_HighCommand's avatar
    EA_HighCommand
    Icon for EA QV Team rankEA QV Team
    7 years ago

    Thanks for the additional information, appreciated!

    One (hopefully last^^) question: When did the match occur?

  • M00NRaven's avatar
    M00NRaven
    New Novice
    7 years ago

    Hello, I found the replay. It occurred yesterday at 14:19 GMT. Battle Battle.Master vs MoonRaven#dq83nXxH . I've marked it as a favorite, so it should be stored for now.

  • EA_HighCommand's avatar
    EA_HighCommand
    Icon for EA QV Team rankEA QV Team
    7 years ago

    Hi @M00NRaven and once again, thank you for the reply.

    I've had a look into our logs and it appears that you've lost connection to the match for a moment, resulting in the unresponsive UI.

  • M00NRaven's avatar
    M00NRaven
    New Novice
    7 years ago

    Hmm, based on that, I guess the following happened?

    I pressed and held the harvester, dced, released the button, reconnected and then has the unresponsive screen. 

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