Forum Discussion

3 years ago

Audio crackling or popping on usb razer headset.

Audio crackling or popping on usb razer headset. My headset has some serious audio crackling and I don't know whats causing it. my monitor does not have the audio crackling. I am on windows 11 pc

dead space

technical issues

EA_Illium

EA Staff (Retired)

2 years ago

Hey Everyone,

I wanted to drop in real quick and check if anyone is still hearing audio stuttering/crackling while playing?

If so could you share the following info:

Platform:

Audio Device:

Connection Method (wired, Bluetooth):

Are you using an internal or external drive?

Are you using an HDD or SSD?

If possible, share a Clip...

If on PC, please share a DxDiag

Cheers!

Gagarin80

2 years ago

The most annoying bugs for me:

1. A serious drop in performance to 5-10fps when walk between the first and second chapter, when you go to the medical bay. Such a drop is only in this place

2. Crackling/Popping sound in the menu.

3. Periodic friezes before cutscenes, sometimes in locations, as if events are loaded.

4. Sometimes loading a game save leads to a black screen and you have to turn off the game through the task manager

The latest patch, unfortunately, did not help in any of my problems.

DxDiag.txt92 KB

EzioMaverick
2 years ago
Having the exact same issues, i believe you are talking about the elevator door, in the medical bay, opposite of the shop, opening that door tanks my frame rate, i haven't progressed after that. Does it get better?
I too have a black screen, when loading a custom save.
Idk why none of this stuff is acknowledged yet.
- PizzaIncident
  2 years ago
  I am also having audio crackle issues. Seems to stop happening after loading in from death where the game will compile shaders, but will start happening again.
  
  Specs:
  CPU: Ryzen 5 5500
  GPU: RTX 3060
  RAM: 32GB DDR4
  OS: Windows 11 Pro
  
  Running the game off an m.2 nvme drive as well.
  
  Edit: Playing the steam version if that helps at all.
  - High_Technic
    Seasoned Novice
    2 years ago
    This seems to confirm that it is not a hardware issue. You are experiencing this using a Nvidia GPU while I have the same issue using a Radeon GPU (RX 6600). I'm using a SATA SSD while you are using an NMVE. And you are using STEAM while I am using EA's proprietary launcher, EA Play. These differences change nothing as we are all experiencing this crackling/popping audio in the menu and in the game as well (also some people are running the game on Windows 10 and I have Windows 11). Hence, this is definitely an issue software related (with the game itself). I would be curious to know the PC Hardware of the people that are actually able to run the game and not experiencing this issue.