Forum Discussion

MasterDassJenni's avatar
MasterDassJenni
3 years ago

Chapter 10 cutscene - Mercer is invisible, hunter does not spawn

Mercer  and the other NPC are invisible during the cutscene and they also make no sound, instead we can only see and hear Isaac talking to no one. This also means the Hunter doesn't spam after the cu...
dead space
technical issues
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Hi Everyone, If you are still running into this error would it be possible to get the information below?

Platform:
PSN ID/Xbox GT:
Region:
Are you using an internal or external drive?
Are you using an HDD or SSD?
Date this issue started (is it still happening?)?
Is anything else happening?
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag

Yoroide's avatar
Yoroide
3 years ago

Hi

Platform:PC

Region:Europe

Had the game installed on an external HDD but then reinstalled to my internal SSD after the issue occured

Currently using SSD

This started happening around January 30th and its still happening

Nothing else is currently happening

The glass panel on the right side is supposed to be broken after the cutscene that plays after you enter the room from the elevator, but the cutscene never played so I progressed and destroyed the tendril in the crew quarters and now remain stuck.

  • rockbychoice's avatar
    rockbychoice
    3 years ago

    Same is happened to me in PS5.

    game is in HDD

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