EA Staff (Retired)Hi Everyone, If you are still running into this error would it be possible to get the information below?
Platform:
PSN ID/Xbox GT:
Region:
Are you using an internal or external drive?
Are you using an HDD or SSD?
Date this issue started (is it still happening?)?
Is anything else happening?
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag
Hi, I have basically the same issue. As soon as you open a door on the second floor, a cutscene runs that is supposed to include Mercer and Temple, but from here it glitches out. There are some variations but generally I see Mercer but not Temple. Sometimes parts of Temple's dialogue are heard but not all of it, sometimes Temple can't be heard at all and it's just Mercer's dialogue. After the scene the regenerator-monster does spawn in, but I couldn't locate any way out of the area opening up and so I'm assuming there's a glitch acting up there too, which is blocking me from progressing.
Platform: PC
Region: Uh, I live in Lebanon, but in general all my PC settings will be for the United States, which is where I bought my PC.
Are you using an internal or external drive? Internal.
Are you using an HDD or SSD? It is an HDD.
Date this issue started (is it still happening?)? I first came across this playing this part of the game for the first time on 10 February 2023. As of my writing this on 11 February 2023, it's still happening and I haven't found a workaround.
This is my rig: https://www.pcmag.com/reviews/asus-rog-g752vt-dh72
