Forum Discussion

1668e2592778ddb's avatar
2 years ago
Solved

Dead Space 3 (steam) not launching

tried turning off overlay, re-installing EA apps, clearing cache, app recovery, running them both (EA and Steam) as admin. Any help appreciated

8 Replies

  • No error message, it goes to a black screen with a blue loading ring, shows the in game mouse icon, then switches to another blue loading ring, then crashes and relaunches the EA App.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hey @1668e2592778ddb8 

    If you haven't so far, can we try the following?

  • 1668e2592778ddb's avatar
    1668e2592778ddb
    2 years ago

    Version=1
    EventType=APPCRASH
    EventTime=133501582931357561
    ReportType=2
    Consent=1
    UploadTime=133501582935595228
    ReportStatus=268435456
    ReportIdentifier=1285db46-26d1-47dc-b01f-4f315e2235ba
    IntegratorReportIdentifier=03d30c67-5e5d-4955-960c-f8192d737a86
    Wow64Host=34404
    Wow64Guest=332
    NsAppName=deadspace3.exe
    OriginalFilename=deadspace3.exe
    AppSessionGuid=00000a30-0001-005b-662c-0e77fb4ada01
    TargetAppId=W:0006c298416bce0e69fca720f77e780129ae00000904!000053c95870da4eeea28fd7ad727d6e61b985d8ae0d!deadspace3.exe
    TargetAppVer=2013//02//15:19:57:27!1165da0!deadspace3.exe
    BootId=4294967295
    ServiceSplit=44754036
    TargetAsId=309
    IsFatal=1
    EtwNonCollectReason=4
    Response.BucketId=090d6384b8f8f7dddcaa22f1875ca5a6
    Response.BucketTable=1
    Response.LegacyBucketId=73996821577
    Response.type=4
    Sig[0].Name=Application Name
    Sig[0].Value=deadspace3.exe
    Sig[1].Name=Application Version
    Sig[1].Value=1.0.0.1
    Sig[2].Name=Application Timestamp
    Sig[2].Value=511e9327
    Sig[3].Name=Fault Module Name
    Sig[3].Value=deadspace3.exe
    Sig[4].Name=Fault Module Version
    Sig[4].Value=1.0.0.1
    Sig[5].Name=Fault Module Timestamp
    Sig[5].Value=511e9327
    Sig[6].Name=Exception Code
    Sig[6].Value=c0000005
    Sig[7].Name=Exception Offset
    Sig[7].Value=006c5576
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=10.0.19045.2.0.0.768.101
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=1033
    DynamicSig[22].Name=Additional Information 1
    DynamicSig[22].Value=2beb
    DynamicSig[23].Name=Additional Information 2
    DynamicSig[23].Value=2beba6fb4680d73a8c78ca7c24ccdb46
    DynamicSig[24].Name=Additional Information 3
    DynamicSig[24].Value=cf47
    DynamicSig[25].Name=Additional Information 4
    DynamicSig[25].Value=cf47bb3890b24e55821fcecda3da7dd4
    UI[2]=C:\Program Files (x86)\Steam\steamapps\common\Dead Space 3\deadspace3.exe
    LoadedModule[0]=C:\Program Files (x86)\Steam\steamapps\common\Dead Space 3\deadspace3.exe
    LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
    LoadedModule[2]=C:\Windows\System32\KERNEL32.DLL
    LoadedModule[3]=C:\Windows\System32\KERNELBASE.dll
    LoadedModule[4]=C:\Windows\SYSTEM32\apphelp.dll
    LoadedModule[5]=C:\Windows\System32\SHLWAPI.dll
    LoadedModule[6]=C:\Windows\System32\msvcrt.dll
    LoadedModule[7]=C:\Windows\System32\USER32.dll
    LoadedModule[8]=C:\Windows\System32\win32u.dll
    LoadedModule[9]=C:\Windows\System32\GDI32.dll
    LoadedModule[10]=C:\Windows\System32\gdi32full.dll
    LoadedModule[11]=C:\Windows\System32\msvcp_win.dll
    LoadedModule[12]=C:\Windows\System32\ucrtbase.dll
    LoadedModule[13]=C:\Windows\System32\IMM32.DLL
    LoadedModule[14]=C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\igo32.dll
    LoadedModule[15]=C:\Windows\System32\ole32.dll
    LoadedModule[16]=C:\Windows\System32\RPCRT4.dll
    LoadedModule[17]=C:\Windows\System32\combase.dll
    LoadedModule[18]=C:\Windows\System32\SHELL32.dll
    LoadedModule[19]=C:\Windows\System32\ADVAPI32.dll
    LoadedModule[20]=C:\Windows\System32\sechost.dll
    LoadedModule[21]=C:\Windows\System32\bcrypt.dll
    LoadedModule[22]=C:\Windows\SYSTEM32\windows.storage.dll
    LoadedModule[23]=C:\Windows\SYSTEM32\Wldp.dll
    LoadedModule[24]=C:\Windows\System32\SHCORE.dll
    LoadedModule[25]=C:\Windows\SYSTEM32\ntmarta.dll
    LoadedModule[26]=C:\PROGRA~2\Steam\STEAMA~1\common\DEADSP~2\Core\Activation.dll
    LoadedModule[27]=C:\Windows\System32\WS2_32.dll
    LoadedModule[28]=C:\Windows\SYSTEM32\IPHLPAPI.DLL
    LoadedModule[29]=C:\Windows\SYSTEM32\WINHTTP.dll
    LoadedModule[30]=C:\Windows\System32\OLEAUT32.dll
    LoadedModule[31]=C:\Windows\SYSTEM32\profapi.dll
    LoadedModule[32]=C:\Windows\SYSTEM32\kernel.appcore.dll
    LoadedModule[33]=C:\Windows\System32\bcryptPrimitives.dll
    LoadedModule[34]=C:\Windows\system32\uxtheme.dll
    LoadedModule[35]=C:\Windows\System32\clbcatq.dll
    LoadedModule[36]=C:\Windows\SYSTEM32\amsi.dll
    LoadedModule[37]=C:\Windows\SYSTEM32\USERENV.dll
    LoadedModule[38]=C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.23110.3-0\X86\MpOav.dll
    LoadedModule[39]=C:\Windows\system32\version.dll
    LoadedModule[40]=C:\Windows\SYSTEM32\webio.dll
    LoadedModule[41]=C:\Windows\system32\mswsock.dll
    LoadedModule[42]=C:\Windows\SYSTEM32\WINNSI.DLL
    LoadedModule[43]=C:\Windows\System32\NSI.dll
    LoadedModule[44]=C:\Windows\SYSTEM32\SspiCli.dll
    LoadedModule[45]=C:\Windows\SYSTEM32\DNSAPI.dll
    LoadedModule[46]=C:\Windows\System32\rasadhlp.dll
    LoadedModule[47]=C:\Windows\System32\fwpuclnt.dll
    LoadedModule[48]=C:\Windows\System32\schannel.dll
    LoadedModule[49]=C:\Windows\SYSTEM32\mskeyprotect.dll
    LoadedModule[50]=C:\Windows\SYSTEM32\NTASN1.dll
    LoadedModule[51]=C:\Windows\SYSTEM32\ncrypt.dll
    LoadedModule[52]=C:\Windows\system32\ncryptsslp.dll
    LoadedModule[53]=C:\Windows\System32\CRYPT32.dll
    LoadedModule[54]=C:\Windows\SYSTEM32\MSASN1.dll
    LoadedModule[55]=C:\Windows\SYSTEM32\DPAPI.DLL
    LoadedModule[56]=C:\Windows\SYSTEM32\DINPUT8.dll
    LoadedModule[57]=C:\Windows\SYSTEM32\DSOUND.dll
    LoadedModule[58]=C:\Windows\SYSTEM32\powrprof.dll
    LoadedModule[59]=C:\Windows\SYSTEM32\winmmbase.dll
    LoadedModule[60]=C:\Windows\SYSTEM32\UMPDC.dll
    LoadedModule[61]=C:\Windows\SYSTEM32\inputhost.dll
    LoadedModule[62]=C:\Windows\SYSTEM32\CoreMessaging.dll
    LoadedModule[63]=C:\Windows\SYSTEM32\wintypes.dll
    LoadedModule[64]=C:\Windows\SYSTEM32\PROPSYS.dll
    LoadedModule[65]=C:\Windows\SYSTEM32\CoreUIComponents.dll
    LoadedModule[66]=C:\Windows\SYSTEM32\XINPUT1_3.dll
    LoadedModule[67]=C:\Windows\System32\SETUPAPI.dll
    LoadedModule[68]=C:\Windows\System32\cfgmgr32.dll
    LoadedModule[69]=C:\Windows\SYSTEM32\d3dx9_43.dll
    LoadedModule[70]=C:\Windows\SYSTEM32\WINMM.dll
    LoadedModule[71]=C:\Windows\SYSTEM32\WSOCK32.dll
    LoadedModule[72]=C:\Windows\SYSTEM32\d3d9.dll
    LoadedModule[73]=C:\Windows\SYSTEM32\dwmapi.dll
    LoadedModule[74]=C:\Windows\System32\PSAPI.DLL
    LoadedModule[75]=C:\Windows\System32\MMDevApi.dll
    LoadedModule[76]=C:\Windows\System32\DEVOBJ.dll
    LoadedModule[77]=C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4e58e7ac1d277d04\nvldumd.dll
    LoadedModule[78]=C:\Windows\SYSTEM32\cryptnet.dll
    LoadedModule[79]=C:\Windows\SYSTEM32\drvstore.dll
    LoadedModule[80]=C:\Windows\SYSTEM32\cryptbase.dll
    LoadedModule[81]=C:\Windows\System32\wintrust.dll
    LoadedModule[82]=C:\Windows\System32\imagehlp.dll
    LoadedModule[83]=C:\Windows\SYSTEM32\CRYPTSP.dll
    LoadedModule[84]=C:\Windows\system32\rsaenh.dll
    LoadedModule[85]=C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4e58e7ac1d277d04\nvd3dum.dll
    LoadedModule[86]=C:\Windows\system32\nvspcap.dll
    LoadedModule[87]=C:\Windows\SYSTEM32\gpapi.dll
    LoadedModule[88]=C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4e58e7ac1d277d04\NvCamera\NvCamera32.dll
    LoadedModule[89]=C:\Windows\SYSTEM32\dxgi.dll
    LoadedModule[90]=C:\Windows\SYSTEM32\HID.DLL
    LoadedModule[91]=C:\Windows\SYSTEM32\d3d11.dll
    LoadedModule[92]=C:\Windows\SYSTEM32\WindowsCodecs.dll
    LoadedModule[93]=C:\Windows\SYSTEM32\XINPUT9_1_0.dll
    LoadedModule[94]=C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4e58e7ac1d277d04\NvCamera\d3dcompiler_47_32.dll
    LoadedModule[95]=C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_4e58e7ac1d277d04\nvwgf2um.dll
    LoadedModule[96]=C:\Windows\SYSTEM32\dxcore.dll
    LoadedModule[97]=C:\Windows\SYSTEM32\nvapi.dll
    LoadedModule[98]=C:\Windows\SYSTEM32\dcomp.dll
    LoadedModule[99]=C:\Windows\System32\MSCTF.dll
    LoadedModule[100]=C:\Program Files (x86)\NVIDIA Corporation\NvContainer\MessageBus.dll
    LoadedModule[101]=C:\Windows\SYSTEM32\mscms.dll
    LoadedModule[102]=C:\Windows\SYSTEM32\ColorAdapterClient.dll
    LoadedModule[103]=C:\Windows\System32\Windows.Internal.Graphics.Display.DisplayColorManagement.dll
    LoadedModule[104]=C:\Windows\system32\wbem\wbemprox.dll
    LoadedModule[105]=C:\Windows\SYSTEM32\wbemcomn.dll
    LoadedModule[106]=C:\Windows\system32\wbem\wbemsvc.dll
    LoadedModule[107]=C:\Windows\system32\wbem\fastprox.dll
    State[0].Key=Transport.DoneStage1
    State[0].Value=1
    OsInfo[0].Key=vermaj
    OsInfo[0].Value=10
    OsInfo[1].Key=vermin
    OsInfo[1].Value=0
    OsInfo[2].Key=verbld
    OsInfo[2].Value=19045
    OsInfo[3].Key=ubr
    OsInfo[3].Value=3930
    OsInfo[4].Key=versp
    OsInfo[4].Value=0
    OsInfo[5].Key=arch
    OsInfo[5].Value=9
    OsInfo[6].Key=lcid
    OsInfo[6].Value=1033
    OsInfo[7].Key=geoid
    OsInfo[7].Value=244
    OsInfo[8].Key=sku
    OsInfo[8].Value=101
    OsInfo[9].Key=domain
    OsInfo[9].Value=0
    OsInfo[10].Key=prodsuite
    OsInfo[10].Value=768
    OsInfo[11].Key=ntprodtype
    OsInfo[11].Value=1
    OsInfo[12].Key=platid
    OsInfo[12].Value=10
    OsInfo[13].Key=sr
    OsInfo[13].Value=0
    OsInfo[14].Key=tmsi
    OsInfo[14].Value=222499796
    OsInfo[15].Key=osinsty
    OsInfo[15].Value=1
    OsInfo[16].Key=iever
    OsInfo[16].Value=11.3636.19041.0-11.0.1000
    OsInfo[17].Key=portos
    OsInfo[17].Value=0
    OsInfo[18].Key=ram
    OsInfo[18].Value=16239
    OsInfo[19].Key=svolsz
    OsInfo[19].Value=1862
    OsInfo[20].Key=wimbt
    OsInfo[20].Value=0
    OsInfo[21].Key=blddt
    OsInfo[21].Value=191206
    OsInfo[22].Key=bldtm
    OsInfo[22].Value=1406
    OsInfo[23].Key=bldbrch
    OsInfo[23].Value=vb_release
    OsInfo[24].Key=bldchk
    OsInfo[24].Value=0
    OsInfo[25].Key=wpvermaj
    OsInfo[25].Value=0
    OsInfo[26].Key=wpvermin
    OsInfo[26].Value=0
    OsInfo[27].Key=wpbuildmaj
    OsInfo[27].Value=0
    OsInfo[28].Key=wpbuildmin
    OsInfo[28].Value=0
    OsInfo[29].Key=osver
    OsInfo[29].Value=10.0.19041.3930.amd64fre.vb_release.191206-1406
    OsInfo[30].Key=buildflightid
    OsInfo[31].Key=edition
    OsInfo[31].Value=Core
    OsInfo[32].Key=ring
    OsInfo[33].Key=expid
    OsInfo[34].Key=fconid
    OsInfo[35].Key=containerid
    OsInfo[36].Key=containertype
    OsInfo[37].Key=edu
    OsInfo[37].Value=0
    FriendlyEventName=Stopped working
    ConsentKey=APPCRASH
    AppName=Dead Space™ 3
    AppPath=C:\Program Files (x86)\Steam\steamapps\common\Dead Space 3\deadspace3.exe
    NsPartner=windows
    NsGroup=windows8
    ApplicationIdentity=0D6A40B24FD53D049B62D5AF61720153
    MetadataHash=-403198247

  • joker10108's avatar
    joker10108
    2 years ago

    Me pasa exactamente lo mismo.... despues de todos estos pasos le das a iniciar ves el circulo de cargando y no hay forma de jugarlo. 

    En mi caso me ocurre tanto para el dead space 1 como el 2... ni modo de iniciarlos y jugar. 

Featured Places

Node avatar for Dead Space Franchise Discussion

Dead Space Franchise Discussion

Scavenge the violent wilderness, build devastating weapons, and take down the terror on the Dead Space Games forum.Latest Activity: 23 hours ago
5,367 Posts