Forum Discussion

3 years ago

Solved

EA Play Pro - "We are unable to connect to EA servers to activate Dead Space..."

i just downloaded the game from a playpro account. when i attempt to launch i get this prompt: We are unable to connect to EA servers to activate Dead Space EA Play Pro Edition on this computer using...

dead space

technical issues

EA_Kent
3 years ago
Hi everyone,

The issue that was causing this error should be fixed now. Please try launching the game once more when you've got the chance.

If you're still having any trouble playing, please let us know.

Thanks for being patient with us while we were working to get this fixed!

madaolex

3 years ago

@ESBravo33EA Play PRO lets me download NFS Unbound, for examlple, but doesn't let me download Dead Space.
I think that this is something with recognizing membership too, because on the homepage of EA App I see a big banner about benefits of Dead Space in EA Play Pro, but when I click a big "Download" button, it shows me the game's page where it asks me to buy the game instead of download it.

(Also tried to purge cache, didn't help)

madaolex

3 years ago

It's been a whole day and I'm still having this issue. Can someone at least answer something, guys? I wait so long to play this remake, and can't even download it!

madaolex
3 years ago
Ok, I found some solution on Internet - I used VPN to start my downloading. Then I disabled VPN, and it continues to download.
- ESBravo33
  New Novice
  3 years ago
  Where did you get the VPN?
  - madaolex
    3 years ago
    @ESBravo33 I used Surfshark, I have paid account. There are several free VPNs, like Windscribe, that might help.