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mightytotoro's avatar
mightytotoro
2 years ago

Game Crashes After the Latest Nvidia Driver Update

I didn't have any trouble playing the game before but since I updated to the latest Nvidia drivers (I have an RTX 3080) the game crashes after just a few minutes of play. I have noticed that a lot of people have the same issue so it's not my computer that's the problem.

When the game crashes i get the following error message:

DirectX function

"RenderCore2DebugHandlers.setProcessBreadcrumbsCompleteNotify" failed with DXGI_ERROR_DEVICE_HUNG ("The GPU will not respond to more commands"). GPU: "NVIDIA GeForce RTX 3080", Driver:53640. Hang detected by RenderCore2 breadcrumb handler and broadcast to Rc1 handler. This error is usually caused by the graphics driver crashing; try installing the latest drivers.

GPUBreadcrumbs:

I expect a fix that doesn't require that I jump through 10 different hoops. Otherwise, I will accept a refund.

(cm edit - updated thread title)

dead space
technical issues

2 Replies

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  • marietegp's avatar
    marietegp
    2 years ago

    I have this problem too but in my case is with BF 2042. Chances to be faulty drivers are increasing.

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @mightytotoro 

    The issues with the Nvidia drivers should have been resolved by Nvidia. This isn't a game issue as the drivers affected multiple different titles including some that were not by EA.

    There are some updated drivers on the Nvidia site, so we recommend that you please do a fresh install of those drivers so it deletes all old folders and installed fresh drivers and then do a repair on the game, or simply reinstall it if you have the time.

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