Forum Discussion
EA_Shepard
Community Manager
3 years ago@-_-Bossin-_-1313 Hey, this should be resolved. If you h ave not checked yet, can you please check again and see if it is there for you to download?
3 years ago
It still doesn't work. And i can see it on the store there's a lock on the top right corner and when i click on it and then hit download it shows an error
- EA_Shepard3 years ago
Community Manager
@-_-Bossin-_-1313 Can you you log into the PS store Here, or the PS app and see if you can send the download to the console?
- 3 years ago
I tried it. It doesn't work.
- EA_Shepard3 years ago
Community Manager
@-_-Bossin-_-1313 Okay, just to confirm with you, your EA Play sub is showing active under your subscriptions yes? This was an issue at one point and was resolved.
Also, can you try the following and see if they help?
- Manage your downloadable content (DLC) on PlayStation
- Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
- Verify you signed into your PSN account
- Check for updates
- Restore Licence
- Try the steps in our Connection and Advance Connection Guides