EA Staff (Retired)Hello @EzioMaverick can we try the following steps and check if this continues?
Thanks!
Hi,
I have already done everything you suggested before making the post. None of it seems to help at all.
The game was already on ssd, rolledback the drivers, nothing seems to help.
Alt+tab is a guaranteed crash,
The frame drops are possibly due to how the game handles streaming, because it's just a door, but opening it tanks the framerate, i am talking about the door near the very first shop, next to the tram station.
Main menu stutters are bad, applying any setting has a 50% chance of a crash.
Picked up rifle, went to inventory, clicked on it : crash.
Changed resolution : crash.
Changed borderless to fullscreen : crash
Even after you quit game, the game remains an active process, until you go into task manager and end the process.
Multiple users are facing these same issues.
Please forward it to the concerned team, thank you.
UPDATE : Nothing changed with the latest patch. Stutter still there, Alt+Tab Crashes the game. All i did was change the refresh rate and hit apply, as soon as i press R, game freezes and i have to force close it.
Please forward this to the team, because the basic troubleshooting solutions offered will not help resolve this. I have no issues running other heavy demanding titles like Cyberpunk at all.
EA Staff (Retired)Hi @EzioMaverick Thanks for the update, would it be possible to get a DxDiag?
@EA_Illium I have attached my dxdiag as well as a video.
Notes for the video :
The audio crackling is due the framerate taking a huge hit, down to 5fps.
Also notice how inside the same room, as i approach the door, the frame rate drops, i had my fps counter on but my shadowplay didn't record it.
What was happening in the video was, i was getting 57-59 fps but as i approached the door it would drop down to 23 and drop some more in the next room.
As i walk away from that door, the fps goes back to 59. This is the area where it starts and it continues all the way down, where you do the mission objective in which, the game crashed last time i went there. I haven't played the game since, because before this section, the entirety of chapter one i never had any area that would make the frames drop down to 20s.
And the menu issue was consistent throughout chapter 1, so is the crashing when i change any setting.
Video : https://www.youtube.com/watch?v=WU_gfF8r6Ko
Here's a link to a same issue, https://answers.ea.com/t5/Technical-Issues/PC-audio-stuttering/m-p/12274777/highlight/true#M1817
Others in these forums with very high end pcs are having the same issues as well.
