EA_Barry
Community Manager
3 years agoRe: 100% CPU Utilization, 0% GPU Utilization
- Download and install all available Windows Updates
- Check your display is connected to your GPU and not the motherboard video output
- Update, revert or reinstall your video drivers
- Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
- Check your machine meets the below requirements:
Windows minimum requirements
- OS: 64-bit Windows 10
- Processor (AMD): Ryzen 5 2600x or Equivalent
- Processor (Intel): Core i5 8600 or Equivalent
- Memory: 16 GB
- Graphics card (AMD): RX 5700 or Equivalent
- Graphics card (NVIDIA): GTX 1070 or Equivalent
- DirectX: 12 Compatible video card or equivalent
- Online Connection Requirements: 320 KBPS or faster Internet connection
- Hard-drive space: 50GB SATA SSD