100% CPU Utilization, 0% GPU Utilization
Game crashes with DGXI_ERROR_DEVICE_HUNG every time during intro regarrdless of settings or driver version, noticed that it is only using CPU, 75%-100% at all times and not using GPU at all, ingame o...
Forum Discussion
EA_Barry
Community Manager
Community Manager- Download and install all available Windows Updates
- Check your display is connected to your GPU and not the motherboard video output
- Update, revert or reinstall your video drivers
- Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
- Check your machine meets the below requirements:
Windows minimum requirements
- OS: 64-bit Windows 10
- Processor (AMD): Ryzen 5 2600x or Equivalent
- Processor (Intel): Core i5 8600 or Equivalent
- Memory: 16 GB
- Graphics card (AMD): RX 5700 or Equivalent
- Graphics card (NVIDIA): GTX 1070 or Equivalent
- DirectX: 12 Compatible video card or equivalent
- Online Connection Requirements: 320 KBPS or faster Internet connection
- Hard-drive space: 50GB SATA SSD
@EA_Barry
My system meets and exceeds the minimum requirements for the game.
Tried all of the potential fixes that you mentioned here, nothing worked, tried uninstalling Game Ready drivers and installing Studio drivers, still no change. Still minimal GPU utilization, and still crashes in the exact same spot, right after high quality textures load in during the intro Kellion ride
My system meets and exceeds the minimum requirements for the game.
Tried all of the potential fixes that you mentioned here, nothing worked, tried uninstalling Game Ready drivers and installing Studio drivers, still no change. Still minimal GPU utilization, and still crashes in the exact same spot, right after high quality textures load in during the intro Kellion ride
EA_IlliumEA Staff (Retired)
@Menchin11 I wanted to check if this is still happening after the latest update?
