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Liltch's avatar
3 years ago
Solved

Xbox - No NG+ options after beating game

 I beat the game on Xbox, it says I have new game plus unlocked. I went the menu and tried to select it but it wouldn't work, I reset the game and when I go to the menu its not there. I beat it again and it came back, I try to select the save and it wont do anything. Anyone else have this glitch?

  • SUCCESS. I was maxed out on saves while trying to beat the game. That is the bug. NG+ is unable to save after beating the game if all the save slots are full. I closed and relaunched the game, went to Load Game, deleted about 50 saves, then went back to my save right before the boss, I saved a new game just to check, then beat the boss. NG+ unlocks correctly and I can play it now. 

19 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hey Everyone, 

    Thanks for taking a moment to share this issue with us, I wanted to get additional information on this. If you are still running into problems with NG+ please let us know the following. 

    Platform:
    PSN ID/Xbox GT:
    Region:

    For PC, are you using a HDD or SSD?
    Date this issue started?
    Is anything else happening?
    If possible, share a Screenshot or Clip...
    If on PC, please share a DxDiag

  • I am having the exact same issue. Beat the game, watch credits, New Game Plus unlocks, I select new Game plus and the A button doesn't work. I try to select, go back to main menu, same thing, A button does nothing. 

    I quit out of the game, load it back up, no new game plus and I start right at the final boss fight. I beat him again, and the same thing happened again. I wanted to go through the game a few times on new game plus please fix this ☹️

  • Same here. Xbox series X. Beat the boss, Watch credits, unlock NG+. Game locks up and refuses to work when trying to load NG+. “A” button stops responding entirely when trying to select NG+. Restarting game leads to losing my progress and having to beat boss again and then run into same issue. Done this three times now. Please fix. 

  • Same things as the others: beat the game, try to play ng plus but A button doesn’t work. Restart, ng plus option isn’t there anymore. Other rewards like the level 6 suit and the extra credits aren’t there as well, and beating the game again doesn’t fix it. 

    Xbox Series S, Region is South America (Brazil), issue started today, aside from that I’ve been getting constant freezes from chapter 10 onwards on stuff like cutscenes and during points where I assume the game starts loading the next area, and when using the bench as well. It started more or less as the same time the game said I couldn’t make more saves due to a lack of space (even though there’s plenty of space on my console).

  • Platform: PS5
    PSN ID/Xbox GT: WillBraz18
    Region: Americas/Brazil (I play the game in Japanese)

    For PC, are you using a HDD or SSD? N/A
    Date this issue started? February. 1st
    Is anything else happening? When I finish the game, the NG+ options pops up but I'm unable to accept the option, it is just stuck in there, when I restart the game the NG+ option vanishes from the main menu.
    If possible, share a Screenshot or Clip... I've attached the screnshot proving that I beat the game since I´ve received the trophy for beating it on normal and the image rom the main menu showing that the NG+ option is not appearing.

  • THIS WORKED! I had to beat the game one more time but New Game Plus unlocked as normal this time. I think having too many saves screws up the game, I started having constant freezes when I got to the max save limit.

  • SUCCESS. I was maxed out on saves while trying to beat the game. That is the bug. NG+ is unable to save after beating the game if all the save slots are full. I closed and relaunched the game, went to Load Game, deleted about 50 saves, then went back to my save right before the boss, I saved a new game just to check, then beat the boss. NG+ unlocks correctly and I can play it now. 

  • cadf8e0b6a4dee0's avatar
    cadf8e0b6a4dee0
    2 years ago

    I confirm that deleting some save data to make room for the NG+ save data is a valid workaround, I can't call it as a fix, since we shouldn't need to do such a thing in first place, but yes, doing it solves the issue I've started my NG+ without an issue.

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