Forum Discussion

SnugDragonfly6's avatar
SnugDragonfly6
3 years ago
Solved

Xbox series s crashing

I've been experiencing some crashes during dead space. Is this a known problem? Has anyone else got this problem?is there a solution as of now?
dead space
technical issues
  • EA_Illium's avatar
    EA_Illium
    3 years ago

    HI @SnugDragonfly6 First to check are you playing on an internal SSD or an external drive? 

    If you are on an SSD, can we try the following?

    • Quit the game and other running apps from Quick Resume (For Series X|S consoles)
    • Remove any connected device, or additional USB's from the console then restart the Xbox and check
    • Check for updates 
    • Persistent Storage 
      • Go to settings > Select Device & Connections > Then Blue-Ray 
      • Select Persistent Storage > Clear Persistent Storage 
    • Alternate Mac: 
      • Go to settings > Select General  > Then Network settings 
      • Go to advanced settings > Alternate Mac address > Select clear 
      • Select restart 
Azalgan's avatar
Azalgan
3 years ago

Same here. We're a lot with this issue. Dead Space keep crashing on Series S. There's a lot of players complaining about crashing on reddit

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