Forum Discussion
EA_Illium
EA Staff (Retired)
3 years agoHi @4vpyngq8zz9j Thanks for letting us know about this, Can we try the following troubleshooting if you have not to see if this helps with this?
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Remove any connected device, or additional USB's from the console then restart the Xbox and check
- Check for updates
- Persistent Storage
- Go to settings > Select Device & Connections > Then Blue-Ray
- Select Persistent Storage > Clear Persistent Storage
- Alternate Mac:
- Go to settings > Select General > Then Network settings
- Go to advanced settings > Alternate Mac address > Select clear
- Select restart
3 years ago
I've done the quit quick resume thing. I will try the other approaches and report back.
- 3 years ago
Neither worked. The glitch is still present.
- EA_Illium3 years ago
EA Staff (Retired)
@4vpyngq8zz9j To confirm is the game installed on the internal SSD or an external drive?- 3 years ago
Internal ssd